What happens when your travellers get sick or injured on their trip? SCW provides immediate intervention on your behalf at the outset of an illness or emergency. Our comprehensive approach includes helping travellers who need medical attention, communicating with doctors and hospitals and coordinating with other insurance companies.

Our professional team of emergency assistance experts provides second-to-none service. We receive thousands of calls and open hundreds of cases every day. We manage admissions and arrange air-ambulance evacuations and emergency returns regularly.

Our multilingual staff provides service in different languages including English, French, German, Spanish, Portuguese, Arabic and a number of Slavic languages. Language is never a barrier to any communication. We secure instant access to interpreter services whenever needed.